I am a collaborative library leader, who seeks innovative solutions to enhance patron experience and productivity—particularly through the application of technology.
Associate Librarian for Public Services 2011–present
Reference & Systems Librarian 2004–2011
Covenant Theological Seminary, J. Oliver Buswell Jr. Library
- Provided reference services, implemented library use instruction programs (on campus and online), and created library guides & tutorials.
- Developed and revised public services policies and procedures.
- Created budgets for the entire library.
- Supervised the Access Services Librarian, Serials Coordinator, Office Manager, and student staff. Interviewed employment candidates and made hiring decisions. Provided staff training.
- Managed library technology, including basic administration of the automated library system, management of a proxy server, and implementation of an OpenURL link resolver product.
- Designed web content and developed a more robust web presence for the library.
- Created custom web apps for both library patron and staff use.
- Assisted in collection development, particularly with regard to online databases, e-books, and periodicals.
Master of Information Science and Learning Technologies—Library Science · University of Missouri—Columbia
Master of Divinity · Covenant Theological Seminary (St. Louis, MO)
Bachelor of Arts in Chemistry cum laude · Physics minor · Franklin & Marshall College (Lancaster, PA)
byMail Home Delivery (in progress)
In the midst of a strategic shift to expand online and hybrid educational offerings, the library needed to develop new services to address the specific needs of online and distance students. The prior shift towards e-books in collection development was a foundational start, but the availability of curricularly-relevant materials for purchase in e-book format was still limited. Meanwhile, online and distance students had very limited or no access to the tens of thousands of print materials in the library’s collection, many of which would not be transitioning to e-book format in the foreseeable future. This program seeks to make print materials available to online and distance students through low-cost shipping of items directly to students’ homes.
- Worked with USPS representatives to identify optimal shipping and returns solutions.
- Designed and developed workflows and materials for processing requested items.
- Implemented ILS configuration changes to support request workflow.
- Wrote and designed public communications
With a growing number of platforms hosting reference materials in e-book format, it became a challenge for students to know where to go when beginning their research. This custom-built reference metasearch interface provides one-stop, article-level searching for all of the library’s online reference material.
- Designed and developed a modular architecture for gathering search results from online reference providers.
- Developed connector modules to interface with each of the library’s online reference providers using documented APIs where available.
- Designed and implemented a public search interface.
OpenURL Interlibrary Loan Request Form
The library had been utilizing the basic ILL request form functions provided by each database platform, as well as a basic web form for other contexts. This presented an inconsistant user experience for the library patrons, with each platform requesting different information to complete the request, as well as for staff in terms of the format of the data received. The objective of this project was to create a single, consistent interface for requesting interlibrary loans that minimized the amount of information patrons would be required to enter, and to standardize the format of the data sent to staff.
- Designed and created an interactive web form for accepting interlibrary loan requests that could be auto-filled using metadata in OpenURL format.
- Integrated the form with the library’s ILS authentication API in order to manage access and to automatically retrieve patron information.
- Worked with interlibrary loan staff to design optimal format in which to receive request data.
Demand-Driven Acquisition E-book Initiative
Having identified the need to begin investing more heavily in e-books in order to support a growing emphasis on online programs, I launched a major e-book purchasing initiative through demand-driven acquisition that maximized return on money invested.
- Identified an e-book vendor that offered demand-driven acquisition and that could provide content from curricularly-relevant publishers.
- Performed initial round of title-by-title selection and began ongoing selection as new titles of interest became available.
- Developed workflows for e-book selection, communicating with cataloging staff, and managing reports of denied access due to user limits.
- After successful pilot, gradually transitioned responsibility to technical services staff.
Theological Libraries E-book Lending Project
Consulted on the conception and development of a multi-institutional, library-owned platform for hosting e-book content purchased directly from publishers. By leveraging this platform to disintermediate e-book acquisition, the participating libraries were able to negotiate agreements with the publishers that allowed for direct control over the e-book content, discounted prices, and allowances for interlibrary sharing.
Publications & Presentations
- “Library Web Apps.” Poster presentation, American Theological Library Association Annual Conference, Indianapolis, IN, June 2018. https://doi.org/10.31046/proceedings.2018.112
- Previous conferences have included workshops encouraging librarians to learn computer programming skills in order to develop efficient, software solutions for problems they face in their work. This poster presentation highlighted two web apps developed by Covenant’s library staff—a reference e-book meta-search engine, and an interactive ILL request form supporting inbound OpenURL linking. The poster described motivations for developing these apps, reviewed the technology used and the development process, summarized the impact on library service, and identified directions for future development.
- “E-Book Lending Project: Progress Report,” with Donna R. Cambell, Thad Horner, and Stephanie Fletcher. Panel presentation, ATLA Annual Conference, Denver, CO, June 2015. ATLA Religion Database/ATLASerials (EBSCOhost).
- The leadership team of the Theological E-books Lending Project presented an update on the progress towards the goal of creating an independant platform for theological libraries to host, lend, and share e-books licensed directly from publishers. This update centered on patron experience, back-end administration experience, publisher relationships, evaluation of the hosting platform, feedback from the pilot libraries, and future plans.
- “The Writing Center in the Library: Alliance and Collaboration,” with S. Brady Shuman. Roundtable discussion, ATLA Annual Conference, Louisville, KY, June 2010. ATLA Religion Database/ATLASerials (EBSCOhost).
- This session offered an overview and discussion of how a library can establish a new writing center or support an institution’s existing writing center. The facilitators addressed the need for writing support in the context of graduate education, and the mutual benefit that can be gained through collaboration between the library and the writing center, before presenting Covenant Seminary’s The Scribe writing center as a case study. The discussion then turned to issues around starting and maintaining a writing center.
- “Affordable Barcode Scanners & Millennium.” Poster session, MOBIUS Annual Users Conference, Lake of the Ozarks, MO, June 2008.
- Rather than invest in the ILS vendor's expensive, first-party handheld barcode scanner to track in-house usage of materials, this poster presented a means to use a less expensive, third party product.
- “Finding the Right Student Workers and Training Them to Perform,” with James C. Pakala. Roundtable discussion, ATLA Annual Conference, Philadelphia, PA, June 2007. ATLA Religion Database/ATLASerials (EBSCOhost).
- This roundtable discussion sought to bring together ideas on how to maximize the effectiveness of student library staff. Topics presented and discussed included job descriptions, recruitment, interview methods, testing, training, and models of supervision.
- “Thou Shalt Not Share? An Ethical Analysis of Peer-to-Peer File Sharing.” Presbyterion 32, no. 2 (Fall 2006): 93–105. ATLA Religion Database/ATLASerials (EBSCOhost)
- This article reviews the development and spread of peer-to-peer file sharing technologies, and examines the ethical implications in light of the 8th commandment to not steal. A theology of property and work is explored and adapted within the context of copyright, and a Christian ethical framework is developed for addressing copyright infringement by individuals. This framework is then applied to several common justifications for file sharing proffered by its practitioners.
- “Faculty Bibliographies: Professors Calhoun, Jones, and Vasholz,” with James C. Pakala. In All For Jesus: A Celebration of the 50th Anniversary of Covenant Theological Seminary, ed. Robert A. Peterson and Sean Michael Lucas, 379–389. Fearn, Ross-shire, Great Britain: Mentor, 2006.
- Published as part of a commemorative volume celebrating the 50th anniversary of Covenant Seminary, as well as the careers of three long-serving faculty members, this comprehensive and exhaustive bibliography chronicles the published works of those three faculty.